Affiliate Program Terms and Conditions | CartKing SA

CartKing SA

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Affiliate Program Terms and Conditions

CartKing SA Affiliate Program Terms of Service

1. Agreement

By signing up to be an Affiliate in the CartKing SA Affiliate Program (“Program”), you agree to be bound by the following terms and conditions (“Terms of Service”). CartKing SA reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Program after any changes constitutes your consent to such changes. Violation of any terms will result in the immediate termination of your account and forfeiture of any outstanding commission payments earned during the violation.

2. Account Eligibility & Registration

  • Age & Residency: You must be 18 years or older and currently reside in the Republic of South Africa to participate in this Program.

  • Human Verification: Accounts registered by automated methods, bots, or scripts are strictly prohibited.

  • Accuracy: You must provide your legal full name, a valid email address, and accurate payout details to complete registration.

  • Single Account: One person or legal entity may not maintain more than one affiliate account.

  • Account Security: You are responsible for maintaining the security of your account and password. CartKing SA is not liable for loss or damage resulting from your failure to protect your login credentials.

3. Link Tracking & Cookie Policy

  • Special Links: Upon registration, you will receive unique affiliate links (“Special Links”). You must ensure all promotion utilizes these exact links to track sales.

  • Tracking Cookie: Sales are tracked using browser cookies with a 30-day tracking window. If a customer clicks your Special Link and completes a purchase within 30 days, the sale will be attributed to you.

  • Tracking Limitations: CartKing SA is not liable for untracked sales caused by the customer clearing browser cookies, using ad-blockers, switching devices without clicking your link, or incorrectly typing your affiliate code.

4. Commissions, Payout Threshold & Payment Methods

  • Commission Rate: You earn an 8% commission on eligible product purchases made through your Special Links.

  • Minimum Payout Threshold: Commissions become eligible for payout once your cleared balance reaches R100. Balances under R100 carry over to subsequent payment cycles.

  • Supported Payout Methods: Earnings are paid out in South African Rand (ZAR) via:

    • Direct Bank Transfer (EFT) – Instant or Standard

    • eWallet / Instant Money

    • PayPal

  • Payout Schedule: Payouts are processed on a monthly cycle for all cleared earnings from the previous month.

  • Self-Purchases Prohibited: You cannot earn commissions on products purchased for your own use through your own affiliate link. Self-referrals will be voided and may lead to account closure.

5. Returns, Refunds & Chargebacks

Commissions are earned on completed transactions. If a customer returns a product, receives a refund, or initiates a payment chargeback, any commission previously credited for that sale will be deducted from your account balance or future earnings.

6. Marketing Guidelines & Restrictions

  • Allowed Channels: You may share your links on personal websites, blogs, WhatsApp, Facebook, Instagram, TikTok, and direct messaging to your audience.

  • Spam & Unsolicited Marketing: Unsolicited commercial email (spam), mass automated messaging, or posting links on unauthorized third-party platforms is strictly forbidden under South African anti-spam regulations and the Protection of Personal Information Act (POPIA).

  • Brand Representation: You may not present yourself as an employee, partner, or official representative of CartKing SA. You are an independent promoter.

  • Paid Advertising Restriction: You may not run search engine ads (e.g., Google Ads) bidding on “CartKing SA” or any trademarked brand names owned by CartKing SA.

7. Intellectual Property & Brand Usage

You are granted a limited, non-exclusive, revocable license to use promotional graphics, logos, and banners provided by CartKing SA solely for promoting products under this Program. You may not modify or alter official brand assets without prior written consent.

8. Tax Responsibility

You operate as an independent contractor. You are solely responsible for declaring and paying any personal income taxes, VAT, or local tax obligations applicable to earnings received through the CartKing SA Affiliate Program.

9. Term & Termination

  • Either party may terminate this Agreement at any time, with or without cause, by giving written notice.

  • Upon termination, you must immediately remove all Special Links and brand assets from your platforms.

  • CartKing SA reserves the right to suspend or terminate accounts suspected of fraudulent activity, deceptive marketing, or terms violations. Outstanding earnings generated through fraudulent methods will be forfeited.

10. Limitation of Liability & Disclaimers

CartKing SA makes no express or implied warranties regarding website uptime, product availability, or specific earning potential. CartKing SA shall not be liable for indirect, special, or consequential damages arising from website downtime, tracking errors, or program interruptions.

11. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with this Agreement shall be submitted to confidential arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

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